Responsible Gaming at cbijee

At cbijee, responsible gaming is not a legal footnote — it is a core part of how we operate. We believe that cricket betting, casino games, and live sports wagering should be a source of fun and excitement, not financial stress or personal hardship. That belief shapes every feature we build and every policy we enforce.

Bangladesh has a passionate sporting culture. BPL, IPL, T20 World Cup matches, and international cricket fixtures draw millions of fans. cbijee exists to make that passion even more engaging — but always within safe and sensible limits. We know that for the vast majority of our players, gambling is exactly what it should be: an occasional leisure activity enjoyed responsibly with money they can afford to spend.

For a small number of people, gambling can become a problem. It can start gradually — chasing a loss here, extending a session there — and before long it affects finances, relationships, and wellbeing. cbijee takes this seriously. We have built a set of practical tools directly into the platform so that every player — regardless of where they are in their journey — has the means to stay in control.

This page explains those tools in full. We encourage every cbijee player in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh to read it, understand the options available, and reach out to our support team at any time if gambling ever stops feeling like fun.

During registration, cbijee collects your date of birth and verifies it against a government-issued document as part of our KYC (Know Your Customer) process. This step is mandatory — no account is fully activated without confirmed age verification. We also ask all players to confirm they are 21+ at the point of their first deposit.

If you are a parent or guardian and you believe a minor has accessed the cbijee platform using your device or payment details, please contact us immediately at [email protected]. We will act promptly to secure the account and investigate.

We strongly recommend that adults use parental control software on shared devices and ensure that their cbijee login credentials are never accessible to children or young adults under 21.

All of these tools are available from the Account Settings section of the cbijee platform. You do not need to contact support to activate deposit limits, session timers, or a time-out period — you can apply them yourself in under a minute. For self-exclusion requests, our support team is available to guide you through the process and ensure it is applied correctly across your account.

Important: When you set a deposit limit or request a self-exclusion, cbijee will not accept requests to reverse or reduce the restriction during its active period. A cooling-off period applies before any limit can be relaxed, ensuring that the decision you made with a clear head is honoured.

Self-exclusion is the strongest protection tool cbijee offers. When you self-exclude, your account is fully suspended for the duration you choose. You will not be able to log in, deposit, or place any bets. All promotional communications are stopped immediately.

cbijee offers the following self-exclusion periods:

To request self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request". Include your registered email address and the period you wish to apply. Our team will process the request within 24 hours and send written confirmation. During any self-exclusion period, cbijee will not accept requests to reopen the account ahead of schedule under any circumstances.

If you recognise two or more of these signs in yourself, please take action now. Use the cbijee deposit limit or time-out tools as a first step, and consider speaking to our support team or a professional counselling service. Acting early is always easier than waiting for the problem to grow.

If gambling is causing you stress, financial difficulty, or relationship problems, talking to someone is the most important step you can take. cbijee's support team is trained to handle responsible gaming concerns with sensitivity and without judgement. We will listen, help you activate any protective tools you need, and point you towards professional resources.

Beyond our own platform, professional counselling and support services are available for players in Bangladesh who are experiencing gambling-related difficulties. We encourage anyone who feels that gambling has moved beyond entertainment to seek external support alongside the tools available on cbijee.

Remember: asking for help is a sign of strength, not weakness. Many people successfully address gambling problems when they reach out early. cbijee is committed to being part of the solution, not the problem.